All work

Product build · 2025—2026

OrderMango

An AI-powered catering operations platform

Scope
Product · UX · Full-stack build
Sector
SaaS · Hospitality Tech
Year
2025—2026
See the live platform
Product Design Front-end Back-end AI Agent Quote Engine Multi-tenant

The brief

Catering ops are stuck in spreadsheets and email chains — teams spend hours building quotes by hand, chasing confirmations, juggling dietary needs, and re-keying the same data into three different systems.

OrderMango is a multi-tenant platform to price, quote, confirm and manage high-volume catering orders — with an AI agent that builds the menu proposals for you, trained on the studio's own playbook.

The problem

Every order is a mini-project.

Menu cycles live in one spreadsheet, pricing in another, allergens in a PDF. Quotes are built by hand in Word. Nothing reconciles.

The fix

One platform. One source of truth.

OrderMango connects menu cycles, customer data, pricing, allergens and delivery logistics into a single flow — with an AI agent built around the operator's own rules.

Meet the digital agent

An AI that knows the kitchen.

Customers describe what they want — headcount, budget, dietary needs, dates. The agent curates a perfect menu from the operator's live cycle data, respects allergens, hits the budget, and explains every choice.

  • Trainable via Playbook Rules in plain English. “Always offer a fish option.” “70/30 meat-to-veggie.” The agent follows them.
  • Learns from feedback Thumbs up or down on every suggestion. Bad picks get flagged and the prompt rules evolve.
  • Server-side fact checking Dietary classifications come from the recipe database, not the model — no hallucinated allergens.
  • Graceful fallback If the AI is unsure it shows the full pool and lets the customer choose. Never blocks a sale.
Smart Order Wizard
1
Dates & headcount
2
Menu cycles & dietary needs
3
Budget & special requests
AI curates the perfect menu
5
Review, pay, done.
Agent output "For 42 guests on a £14pp budget, I've built a 3-course lunch with a 70/30 meat-veggie split. Chicken Caesar included as it's your most popular — and I've swapped in the Halloumi Wrap to cover vegetarian and gluten-free in one dish."
Platform features

Everything between the kitchen and the client.

Built alongside operators — every feature solves a real daily pain point.

AI Order Wizard

Customers describe what they need. The agent builds the quote from live menus, respecting budget, dietary needs and playbook rules.

Flagship

Quote Management

Build, edit, duplicate and track quotes with full change-request history. Export to PDF or send a live preview link.

Seasonal Cycles

Rotating weekly menus with categories, serving windows and group pricing. Assign cycles to date ranges — the system handles the rest.

Allergen Safety

14 UK allergens tracked per dish via Kafoodle. Server-side dietary classification — no AI guesswork on safety-critical data.

Delivery & Distance

Real driving routes, rush-hour surcharges, free-over thresholds and radius-based pricing — all calculated automatically.

Auto Notifications

Pending quotes, confirmations and change requests trigger automatic emails. Clients stay in the loop hands-free.

Stripe Checkout

Clients review, see the VAT breakdown and pay via Stripe — or mock checkout in demo mode. Orders convert to confirmed quotes automatically.

Customer Management

Track customers, companies and contacts. Auto-populate quote details and build a history of every order.

Labels, Stickers & Menus

Print-ready labels, branded stickers and formatted menus straight from the quote data. One click, kitchen-ready.

How it works

From enquiry to delivery in four steps.

01

Customer fills the wizard

Dates, headcount, budget, dietary needs and delivery address. Takes under two minutes.

02

AI builds the quote

The agent selects dishes from live cycles, respects every playbook rule, and presents a fully-priced proposal.

03

Client reviews and pays

Clean review with VAT breakdown, delivery fees and Stripe checkout. Saved as a confirmed quote automatically.

04

You deliver

The order lands in the calendar with all details. Print labels, generate stickers, dispatch.

The Playbook

Train the AI in plain English.

No code. No config files. Just write rules the way you'd brief a new team member.

"Always offer at least one fish option at lunch."
"70% meat, 5% fish, 20% veg, 5% vegan unless specified."
"If budget is tight, prioritise filling mains over fancy starters."
"Never duplicate dishes across days in a multi-day order."

Feedback Loop

+
Lunch order #1034
Great mix, client loved the halloumi option.
Breakfast order #1029
Too many pastries, needed more hot items.
Draft a new Playbook rule from this feedback →
Plays well with others

Built on tools you already use.

K
Kafoodle
Recipe data & allergen tags
S
Stripe
Payments & checkout
OSRM
Driving distance & delivery fees
LLM Engine
Ollama local or Claude API
<2 min
Average order time
14
UK allergens tracked
0
Spreadsheets needed
24/7
AI agent availability
"It's the backbone of how we quote and run catering jobs — built for exactly how we work."
— Operations Lead

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See the work